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معهد المستقبل | Future Institute

Effective Communication Skills

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Duration: 16 Hours
Level: Beginner
    • A field-based course that focuses on instructional strategies and practices to develop the written, verbal, non-verbal, and technical communication skills of the middle-level learner. Also examines the culture and dynamics of communication.
    • The course provides communication skills training for individuals wishing to develop their interpersonal skills and build rapport with others in the workplace.
  • Course Overview and Learning Objectives
  • How Communication Works
  • Face-to-Face Communication
  • Telephone Communication
  • Written Communication
  • Questioning and Listening Skills
  • How to be an Effective Communicator
  • Overcoming Communication Problems
  • Getting Better Outcomes
  • This course helps delegates to understand the impact that communication skills have on other people, and how improving these skills can make it easier to get better results.

  • Anyone who wants to improve the communication skills of themselves or their staff in order to become more effective in the workplace.

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